Cookie Policy

Last Update: 03.11.2025

This Cookie Policy explains how cookies and similar technologies are used on the "www.malens.co" website (the "Site") operated by Bio Malen Kozmetik Bakım Ürünleri Sanayi ve Ticaret Limited Şirketi ("Malen's Natural Skincare", "we", "us", or "our").

1. WHAT IS A COOKIE?

Cookies are small text files that are saved on your device (computer, tablet or mobile device) when you visit a website. Cookies enable websites to operate more efficiently and provide information to site owners.

2. TYPES OF COOKIES

Session Cookies: These are temporary cookies that are deleted when you close your browser.

Persistent Cookies: These are cookies that remain on your device for a specified period of time or until you manually delete them.

First Party Cookies: These are cookies created directly by the website you are visiting.

Third Party Cookies: These are cookies created by a domain other than the website you are visiting.

3. COOKIES WE USE

We use the following categories of cookies on our site:

A. Mandatory Cookies

These cookies are essential for our website to function and cannot be switched off in our systems.

Aim:

  • Secure session management
  • Shopping cart functionality
  • Security of payment transactions
  • User authentication

Storage Period: Session duration or 24 hours

B. Performance and Analytical Cookies

These cookies help us understand how visitors use our site.

Services Used:

  • Google Analytics
  • Shopify Analytics

Information Collected:

  • Visited pages
  • Time spent on site
  • Click behaviors
  • Device and browser information
  • IP address (anonymized)

Storage Period: Up to 2 years

C. Functionality Cookies

These cookies enable enhanced functionality and personalisation.

Aim:

  • Remembering your language preference
  • Saving region/location preferences
  • Recognizing previous visits
  • Improving user experience

Storage Period: Up to 1 year

D. Targeting and Advertising Cookies

These cookies are used to show you advertisements that are more relevant to you and your interests.

Services Used:

  • Facebook Pixel
  • Google Ads
  • Instagram Pixel

Aim:

  • Showing personalized ads
  • Measuring the effectiveness of advertising campaigns
  • Remarketing activities

Storage Period: 1-2 years

Note: These cookies are only used with your explicit consent.

4. SHOPIFY COOKIES

Our site is powered by the Shopify platform. For detailed information about the cookies used by Shopify: https://www.shopify.com/legal/cookies

Shopify Cookies:

  • _ab : Used for A/B testing
  • _secure_session_id : For shopping cart and payment transactions
  • cart : Stores shopping cart information
  • cart_sig : Verifies cart integrity
  • cart_ts : Cart timestamp
  • checkout_token : Payment session
  • secret : For security
  • secure_customer_sig : Customer account security
  • storefront_digest : Store authentication

5. COOKIE MANAGEMENT

How Can You Control Cookies?

Browser Settings: Most web browsers are automatically set to accept cookies. You can refuse cookies or block specific cookies through your browser settings.

Cookie Settings in Popular Browsers:

  • Chrome: Settings > Privacy and security > Cookies
  • Firefox: Settings > Privacy and Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Cookies and site permissions

Cookie Preference Center: You can manage your preferences from the cookie banner that appears when you first visit our site.

Consequences of Refusing Cookies

You can reject cookies other than essential cookies. However, if you reject cookies:

  • Some site features may not work properly.
  • Shopping cart functionality may be affected
  • Personalized experience may not be provided
  • Your preferences may not be remembered

6. THIRD PARTY COOKIES

Our site uses cookies from the following third-party services:

Google Analytics

Facebook/Meta

Shopify

7. SOCIAL MEDIA COOKIES

Our site includes social media sharing buttons. Social media platforms may set cookies through these buttons:

  • Facebook
  • Instagram
  • Pinterest etc.

These cookies are subject to the privacy policies of the relevant social media platforms.

8. CHANGES TO COOKIES POLICY

We may update this Cookie Policy from time to time. Changes will be posted on this page and the "Last Updated" date will be updated. We will notify you of any significant changes.

9. COMMUNICATION

For questions about our Cookie Policy, you can contact us:

Email: info@malens.co
Postal Address: Zühtüpaşa Neighborhood, Şefikbey Street, Kadıköy, No:3, 34724 Istanbul, Turkey

10. USEFUL LINKS